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Terms & Conditions

Ninnil Matrimony is strictly for adults (18+). By using Ninnil Matrimony you agree to follow these Terms of Service.

Company & address

Ninnil Matrimony is operated by T Grows Pvt. Ltd.. TGROWS Pvt. Ltd. is the parent company of the Ninnil Matrimony app.
Registered address: Corrazone Panadans, Kalamassery, Kochi, Kerala 682022

Eligibility

You must be 18+ to use Ninnil Matrimony. If you are under 18, do not create an account or use the service.

Use of the service

  • •Be respectful; no harassment, hate, threats, or nudity.
  • •No spam, bots, scams, or fake/impersonation profiles.
  • •Follow all applicable laws in India.

Child Safety Standards (CSAE zero-tolerance)

  • •We explicitly prohibit Child Sexual Abuse and Exploitation (CSAE) in all forms, including creation, possession, sharing, solicitation of CSAM, grooming, sexualisation of minors, or attempts to engage a minor on or off the service.
  • •Ninnil Matrimony is 18+ only. We may require age verification and remove accounts we reasonably believe belong to minors.
  • •We act swiftly on CSAE reports, restrict violating accounts/devices, preserve relevant data where required by law, and cooperate with lawful requests from authorities.

CSAE — Definitions & prohibited content

  • •CSAM (child sexual abuse material) in any format (images, video, audio, text, links, AI-generated or otherwise).
  • •Grooming (building trust with a minor for sexual purposes), including requests for sexual content, secrecy, or moving to private apps.
  • •Impersonating a minor or attempting to interact romantically/sexually with someone believed to be under 18.
  • •Any attempt to obtain, share, or trade sexual content of minors.

Reporting & blocking

  • •In-app: Profile or chat → ••• → Block & Report (choose “Under 18/CSAE”, “Harassment”, “Scam/Impersonation”, etc.).
  • •Email (Child Safety POC): contact@ninnilmatrimony.com (include username/profile link, screenshots, timestamps where possible).
  • •We may warn, suspend, or terminate accounts that violate these terms.

CSAE — Handling & cooperation

  • •Immediate removal of CSAE content/accounts upon good-faith belief of a violation.
  • •Good-faith preservation of relevant data and cooperation with lawful requests from competent authorities, consistent with applicable law.
  • •Repeat-offender and device-level restrictions where permitted by law.

CSAE — Parent/guardian requests & minors’ data

  • •If you believe a minor’s data is present on Ninnil Matrimony, contact us: contact@ninnilmatrimony.com.
  • •Upon verified notice, we will take appropriate action including removal and, where applicable, notify authorities.
  • •We do not knowingly allow or collect data from anyone under 18.

User content & moderation

You own your content but grant us a license to display and moderate it in the app and related services. We may remove content that violates our guidelines or applicable law.

Payments

Premium features are processed via Google Play Billing and/or Razorpay. Billing and refunds follow the policies of the respective provider and our Refund Policy where applicable.

Account suspension/termination

We may suspend or terminate accounts for violations of these terms or applicable law. You can delete your account at any time from within the app.

Disclaimers & liability

Ninnil Matrimony is provided “as is.” To the extent permitted by law, we are not liable for user conduct or events outside our control.

Contact & grievance

Email: contact@ninnilmatrimony.com
Phone: +916282119174
Address: Corrazone Panadans, Kalamassery, Kochi, Kerala 682022
These terms include Ninnil Matrimony’s explicit Child Safety (CSAE) standards and in-app report path. This is a simplified legal template; please have counsel review.
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