Privacy Policy

This policy covers the Ninnil mobile app and website, including discovery, profiles, chat, safety/moderation tools, and premium subscriptions. Ninnil supports only users who are 18 years or older.

• Collect only what we need and use it for stated purposes.
• Be transparent about data uses, choices, and permissions.
• Build safety by design: protect users, combat spam/fraud, and respect consent.

• Account info (name, age confirmation 18+, photos, interests, bio, profile fields).
• Location (approximate or precise) to show nearby profiles; controlled by device settings.
• Profile interactions (likes, matches, blocks/reports, basic chat metadata).
• User-generated content (photos, prompts, messages) for delivery and safety moderation.
• Device and diagnostics (app events, crash logs, device identifiers, OS version).
• Purchase metadata for premium features (via Google Play Billing; we do not receive full card details).
• Optional permissions (contacts/media/camera/microphone) strictly for features you choose.
• If you choose to verify your identity: a selfie, and the document type, images and number of an ID you submit (for example Aadhaar or passport). Verification is optional — you can use the app without it.

• You (profile setup, uploads, interactions, communications).
• Your device (location and diagnostics, with your permission).
• Service providers/SDKs (analytics, payments, crash reporting, content delivery).
• Other users (e.g., reports for safety moderation).

• Provide core features: discovery, matches, messaging, and account management.
• Personalize recommendations (e.g., compatible/nearby profiles).
• Safety & moderation (detect spam/fraud, enforce rules, handle reports).
• Customer support, analytics, debugging, and product improvement.
• Legal compliance and enforcing our Terms.

We may use automated signals and human review to help detect spam, scams, and policy violations. These tools protect the community and are not used for unrelated purposes.

• Consent (e.g., optional permissions such as location or media).
• Contract (to provide the features you request).
• Legitimate interests (keep the app safe, prevent fraud, improve features).
• Legal obligation (comply with laws and lawful requests).

• All in-app purchases are processed through Google Play Billing. Google processes payments on our behalf.
• We do not store or receive your full card details. Google handles sensitive payment information securely.
• We receive limited payment metadata (e.g., transaction IDs, status) to deliver purchases, prevent fraud, and handle support.

We do not sell personal data. We share with service providers under contracts and safeguards (e.g., cloud hosting/CDN, analytics, moderation, payments), with authorities when required by law, to protect users or our Service, or with your consent (for a specific feature).

• Google Play Billing (Android in-app purchases).
• Firebase Analytics / Crashlytics (usage analytics and crash diagnostics).
• Cloud hosting/CDN and content moderation tools.

On the web, we may use cookies or similar technologies for authentication, security, analytics, and preferences. In the app, analogous SDKs/signals may be used for the same purposes. Manage web cookies via your browser and app permissions via device settings.

Grant or revoke location permission in device settings. Without location, discovery features may be limited. We may use approximate location when precise is off.

• Encryption in transit (HTTPS) and encryption at rest for sensitive fields, including message content (AES-256-GCM).
• Access controls and least-privilege for internal tools.
• Rate-limiting, anomaly detection, and anti-abuse protections.
• Vendor due diligence and contractual safeguards for processors.

If we detect a data incident that poses a material risk, we will investigate, mitigate, and notify affected users and/or authorities as required by law.

We retain data only as long as needed for the purposes stated, to provide the Service, or as required by law. Active account data is kept while your account is active. Safety logs and transactional records may be retained longer where permitted for fraud prevention, chargebacks, or legal obligations. When you delete your account, we delete or anonymize data subject to lawful retention needs.

Your data may be processed outside your state/country. Where required, we use contractual and technical safeguards with service providers.

• Update or delete profile data in the app.
• Manage permissions (location, camera, media, notifications) in device settings.
• Block/report users in-app.
• Request data access or deletion by emailing contact@ninnilmatrimony.com.
• Unsubscribe from non-essential emails via links in those emails.

• Ninnil is strictly for adults (18+). Minors are not allowed to use the Service.
• If you suspect a user is under 18, report the profile; we may require age verification and will remove violating accounts.
• We remove content involving or endangering minors and will cooperate with lawful requests from authorities.
• Parents/guardians can email us to request deletion if a minor’s data was submitted.

• Collected: profile basics, location (approx/precise), app activity (likes/matches), UGC (for delivery/safety), device/other IDs, diagnostics.
• Sharing: with service providers for hosting, analytics, safety, and payments; not sold.
• Security: encrypted in transit and at rest; internal access controls.
• Deletion: in-app account deletion and email requests supported.
• Use limits: used for functionality, analytics, and safety — no unrelated sales.

• Biometric templates or face-recognition data.
• Full card details (handled by Google Play Billing).

We do not knowingly collect personal data from anyone under 18. If we learn data was collected from a minor, we will delete it and may disable access to the account.

• Terms & Conditions
• Child Safety Standards (CSAE)
• Support

We may update this Privacy Policy from time to time. We will post the latest version in the app/website and update the “Last updated” date. Significant changes may be communicated in-app. Your continued use means you accept the updated policy.